Frequently Asked Questions
Find answers to common questions about KUKISTA products and services.
KUKISTA is a small-batch herbal wellness company rooted in traditional herbal practices, responsibly sourced botanicals, and family herbal knowledge. Products are crafted in Idaho Falls, Idaho.
All KUKISTA products are crafted in Idaho Falls, Idaho, USA.
KUKISTA offers tinctures, balms, essential oils, and raw cut botanical soaps. You can shop by product type or by wellness goal such as stress, sleep, digestion, detox, immunity, skin, joints, and more.
KUKISTA's Clarkia, P7 – Liver Detox, LDM/Lomatium, and Rhodiola are our most popular products.
KUKISTA products are offered for educational wellness support and are not intended to diagnose, treat, cure, or prevent disease. Please consult a licensed healthcare professional for medical concerns.
KUKISTA's wellness information has not been evaluated by the FDA. These products are not intended to diagnose, treat, cure, or prevent disease.
KUKISTA's stress and emotional-balance category includes adaptogen and calming-style tinctures such as Rhodiola, Ashwagandha, Tranquility Blend, Skullcap, Lemon Balm, and Passion Flower. Please consult a healthcare professional if you have a medical condition or take medication.
KUKISTA's sleep/relaxation products are Tranquility Blend, Skullcap, Passion Flower, and Lemon Balm. For chronic insomnia or medications, please consult a healthcare professional.
KUKISTA's immunity browsing options include products such as LDM/Lomatium, Echinacea, Elderberry, Goldenseal, Olive Leaf, and Immunity Guard.
Please follow the suggested dosage on the product page or label. Tincture dosing varies by product.
Most of our products offer a Subscribe & Save option, but account or subscription changes should be handled through the product page, customer account, or support.
KUKISTA currently ships within the United States only and does not offer international shipping at this time.
Orders are processed within 1–3 business days, excluding weekends and holidays. Delivery time depends on location and selected shipping method. Tracking is emailed after shipment and may take 24–48 hours to update.
Shipping charges are calculated and displayed at checkout. Free U.S. shipping is promoted for orders of $100 or more.
Use code KUKISTA for 10% off your first order.
All sales are final and returns/exchanges are not accepted. Refunds may be considered within 15 days of delivery only for damaged, defective, or incorrect items. That being said, we are pretty reasonable - if you have an issue just reach out! We take pride in our customer service.
Please email info@kukista.com as soon as possible with your order number, description of the issue, and photos. We ask that customers contact KUKISTA within 48 hours of delivery for damaged packages.
Please email info@kukista.com within 15 days of delivery with your order number, a description of the issue, and photos if applicable.
Please email info@kukista.com. A human, yes human team member, can help with order issues, product questions, wholesale, or support requests.
American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa. If youre having an issue at checkout, just email us info@kukista.com or give us a call! (986) 291-0691
Contact Us
info@KUKISTA.com
208.681.3930
580 Honey Creek, Idaho Falls, ID 83404
Business Hours:
Tuesday: 12:00 pm - 6:00 pm
Please call to schedule an appointment outside of business hours.
Use The Box Below, Email, Call, Or Come See Us In Person!
