Refund policy

NO RETURNS

All sales are final. We do not accept returns or exchanges.

Refund Requests

Refund requests must be submitted within 15 days of the delivery date.

Refunds may be considered only in the following cases:

  • The item arrived damaged
  • The item is defective
  • The incorrect item was received

To request a refund, please contact us at info@kukista.com with:

  • Your order number
  • A description of the issue
  • Photos, if applicable

If approved, refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.